Description
OANDA is a global forex and CFD broker providing trading, pricing, and analytics. To trade or manage your account you must sign in through OANDA’s secure portal. This page gives clear instructions, helps troubleshoot common issues (incorrect password, verification prompts, browser problems), and covers account recovery and best security practices.
How to login (Desktop)
- Open your browser and go to the official OANDA sign-in page (type the URL directly or use a saved bookmark).
- Enter the email address associated with your OANDA account and click Next.
- Type your password. If you use a password manager, allow it to fill credentials for you.
- If prompted, complete two-factor authentication using your authenticator app or SMS code.
- After successful verification, you’ll land on your OANDA dashboard where you can manage accounts and place trades.
Tip: Always confirm the page URL begins with https:// and the domain is the official OANDA domain before entering credentials.
How to login (Mobile)
Use the OANDA mobile app or mobile web browser:
- Open the app and tap Sign in. Enter your email and password.
- Complete any 2FA challenge if enabled.
- For mobile web, follow the same steps as desktop using the mobile sign-in page.
Troubleshooting common login problems
Forgot password: Use the "Forgot password" link on the sign-in page to request a reset email. Follow the link in the email to create a new password.
Login not working or errors: Clear browser cache, try an incognito window, disable extensions, or try a different browser or device. Ensure your internet connection is stable.
Account locked or suspicious activity: Contact OANDA support immediately and follow their instructions to verify identity and restore access.
Account recovery & 2FA reset
If you no longer have access to your email or authenticator app, prepare identity documents (photo ID, proof of address) and contact OANDA support through the official support channels. Provide the requested documents and follow their verification process to reset 2FA or recover the account.
Security reminder: Never send passwords over email or public chat. Only upload identity documents via the broker’s secure verified portal.
Security best practices
- Use a strong, unique password and a reputable password manager.
- Enable two-factor authentication (preferably TOTP authenticator apps).
- Be cautious of phishing emails and always verify sender addresses and links.
- Keep your device OS and apps updated and run reputable security software.
FAQ
Q: How long does a password reset take?
A: Typically minutes after you click the reset link, but check spam folders if you don't see it.
Q: Can support unlock my account?
A: Yes — after identity verification they can help restore access.